Last updated: August 10, 2025
This Privacy Policy explains how Supaflow, LLC (“Supaflow,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website atwww.supa-flow.io and any pages or content we control that link to this Policy (collectively, the “Site”).
Scope. This Policy covers the Site and our marketing activities. If you use our paid products or services (“Paid Services”), the processing of Customer Data is governed by a separate Master Subscription Agreement (“MSA”) and, where applicable, a Data Processing Addendum (“DPA”). If this Policy conflicts with an MSA/DPA, the MSA/DPA controls for Customer Data.
We may collect the following categories of information about Site visitors:
We use information to:
If you are in the EEA/UK, we process personal data under these legal bases:
We may share information with:
We do not sell personal information, and we do not “share” personal information for cross-context behavioral advertising.
We may use cookies and similar technologies to operate the Site, remember preferences, and measure performance. You can manage cookies through your browser settings. If we implement a standalone cookie banner or “Cookie Policy,” that document will provide additional details and options.
We retain information for as long as necessary to fulfill the purposes described in this Policy (for example, to operate the Site and communicate with you), comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and our business needs.
We use reasonable technical and organizational measures designed to protect information we process. However, no system is perfectly secure, and we cannot guarantee absolute security.
We are based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, or processed in the U.S. and other jurisdictions that may have data protection laws different from your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.
Depending on your location, you may have rights over your personal information, such as the right to request access, correction, deletion, portability, restriction, or to object to certain processing. If processing is based on consent, you can withdraw consent at any time.
To exercise rights, contact us at hello@supa-flow.io. We may ask for information to verify your request. If we deny your request, you may have the right to appeal by replying to our denial with “Appeal” in the subject line. If you are in the EEA/UK, you may also lodge a complaint with your local supervisory authority.
California residents: We do not sell or share personal information for cross-context behavioral advertising. You may still contact us at the address above to exercise rights available under California law.
Your browser may offer a “Do Not Track” signal. Because there is no consistent industry standard, we do not respond to DNT signals. We will update this Policy if standards emerge.
The Site is not directed to children, and we do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions). If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
The Site may link to third-party sites or services. We are not responsible for the practices of those third parties, and their privacy policies govern their handling of your information.
We may update this Policy from time to time. When we make material changes, we will take reasonable steps to notify you (e.g., by posting a notice on the Site). The “Last updated” date above will reflect the most recent changes.
Questions or requests? Email us at hello@supa-flow.io.