Last updated: August 10, 2025
These Terms of Use (“Terms”) govern your access to and use of the website located atwww.supa-flow.io and any pages or content we control that link to these Terms (collectively, the “Site”). The Site is provided by Supaflow, LLC (“Supaflow,” “Company,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
Our Privacy Policy describes how we collect, use, and disclose information. If we publish a Cookie Policy, it is incorporated by reference as well. If you purchase or use any paid products or services (“Paid Services”), those are governed by a separate master subscription or services agreement (“MSA”) that controls in the event of conflict.
“Services” means any products, software, or services we provide through or in connection with the Site. For clarity, Paid Services are governed by an MSA agreed between you and Supaflow; these Terms cover your informational use of the Site.
You must be at least 18 years old to use the Site. If you access or use the Site on behalf of a company or other entity, you represent and warrant that you have authority to bind that entity to these Terms, and “you” refers to that entity.
If the Site allows account creation, you must provide accurate information, keep your credentials confidential, and promptly notify us of any unauthorized use. You are responsible for all activities under your account.
Subject to these Terms, Supaflow grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Sitefor your internal business purposes. You may not:
Supaflow and its licensors own all right, title, and interest in and to the Site, the Services, and all related content, features, and technology, including all intellectual property rights. Except for the limited license above, we grant no other rights.
You will not use the Site to:
If you provide feedback, ideas, or suggestions about the Site or Services (“Feedback”), you grant Supaflow a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, copy, modify, create derivative works of, and otherwise exploit the Feedback for any purpose, without attribution or compensation to you.
The Site may reference or link to third-party websites, products, or services. We do not control and are not responsible for those third parties. Your use of third-party offerings is at your own risk and may be subject to separate terms.
We have no obligation to provide support or maintenance for the Site. Any support, uptime, or service-level commitments for Paid Services are governed by the applicable MSA and not by these Terms.
We may update the Site and these Terms from time to time. When we make material changes, we will take reasonable steps to notify you (e.g., by posting a notice on the Site or sending an email if you have an account). The “Last updated” date above will be revised. Changes are effective when posted unless stated otherwise. If you do not agree to the updated Terms, stop using the Site.
Your use of the Site is subject to our Privacy Policy. You consent to receive notices and other communications from us electronically (including by email or by posting to the Site), and you agree that such communications satisfy any legal requirements that such communications be in writing.
THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPAFLOW DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SUPAFLOW BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPAFLOW’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU PAID TO SUPAFLOW (IF ANY) FOR ACCESSING THE SITE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You will defend, indemnify, and hold harmless Supaflow and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the Site or violation of these Terms.
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. For any court action permitted under these Terms (for example, to seek injunctive relief for intellectual property or to enforce an arbitration award), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
Except for individual claims in small-claims court and actions seeking temporary or preliminary injunctive relief, any dispute arising out of or relating to these Terms or the Site will be resolved by binding arbitration administered by JAMS under its applicable rules. The arbitration will take place in Delaware, in English, before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this section.
YOU AND SUPAFLOW AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU MAY OPT OUT OF ARBITRATION BY SENDING WRITTEN NOTICE TOhello@supa-flow.io WITHIN 30 DAYS OF YOUR FIRST ACCEPTANCE OF THESE TERMS.
You may not access or use the Site if you are located in, or are a resident or national of, any country subject to U.S. government embargo, or if you are on any U.S. government list of prohibited or restricted parties. You must comply with all applicable export and sanctions laws.
We may provide notices to you via email or by posting to the Site. You consent to receive legal notices electronically. Notices to Supaflow must be sent to hello@supa-flow.io and are deemed given when sent.
You may not assign or transfer these Terms without our prior written consent; any attempt to do so is void. We may assign these Terms without restriction. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Our failure to enforce any right is not a waiver. These Terms constitute the entire agreement between you and Supaflow regarding the Site and supersede all prior or contemporaneous agreements on the subject matter.
Questions about these Terms? Email us at hello@supa-flow.io.